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Very positive experience

Posted By chassisqy58

"Very positive experience"

About: Royal Cornwall Hospital (Treliske) / Ophthalmology

(as a service user),

Very positive experience, questions asked and answered in a sensitive manner. What happens during the cataract operation was carefully explained and any concerns I had were answered.

The actual premises were impressive too, everywhere clean and cared for.

Thank you

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Responses

Response from Kerry Trembath, Senior Staff Nurse, Ophthalmology, Royal Cornwall Hospitals NHS Trust 4 months ago
Kerry Trembath
Senior Staff Nurse, Ophthalmology,
Royal Cornwall Hospitals NHS Trust

Submitted on 11/12/2023 at 09:26
Published on Care Opinion at 09:26

Dear chassisqy58,

Thank you for taking the time to leave feedback for the Eye Unit.

I am so pleased that you had a positive experience and that all your questions and concerns were answered sensitively.

It is great that you were impressed by the cleam premises too.

I will pass your kind words back to the team,

Kerry Trembath

Senior Staff Nurse

Ophthalmology

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