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All the staff have been so caring

Posted By soilbm46

"All the staff have been so caring"

About: Royal Cornwall Hospital (Treliske) / Clinical immunology

(as a service user),

I have found through my many visits to the blood management dept, that all the staff have been so caring kind and all with attention to details and have always left me feeling confident in their abilities. All this delivered with a great sense of humour to keep the patient in good moods.

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Responses

Response from Megan Nicholls, Patient Engagement Co Ordinator, Patient and Family Experience Team, Royal Cornwall Hospitals NHS Trust 4 months ago
Megan Nicholls
Patient Engagement Co Ordinator, Patient and Family Experience Team,
Royal Cornwall Hospitals NHS Trust

Submitted on 18/12/2023 at 16:03
Published on Care Opinion at 16:03

Dear soilbm46

Thank you for taking the time to share your story with us. I'm sorry for the delay in getting back to you on here.

I am so pleased to see that, during your appointments with Blood Management, all of the staff you encountered were so caring, kind and that their attention to detail gave you confidence in their abilities.

I am writing to you as a member of the Patient Experience team, but I will ensure your kind words are sent over to the Blood Management team.

Thank you, again, for sharing your story with us.

Thank you

Megan

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