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"Every member of staff was professional and caring"

About: Physiotherapy / Physiotherapy (inpatients) Victoria Hospital / Surgical short stay unit

(as the patient),

I spent 7 nights in ward 53 and I could not have received better care. Hazel was my nurse for 5 of those days and Karla 4 of those nights, I also had Taylor and Megan too. Each one was professional and caring. Every member of staff I encountered was chatty, friendly and nothing was too much to ask.

I seen Toni (Physio) a few times and she was always very cheery and reassuring, she ensured that I felt safe and comfortable with mobilising before I was discharged. I also seen a consultant each day.

Even though I was in a bay, the ward was very quiet at night allowing. I have nothing but praise for ward 53 and the staff who work there. 

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Responses

Response from Catriona Bruce, Physiotherapy Manager, Physiotherapy, Inpatients, NHS Fife 5 months ago
Catriona Bruce
Physiotherapy Manager, Physiotherapy, Inpatients,
NHS Fife
Submitted on 01/12/2023 at 12:11
Published on Care Opinion at 12:14


Thank you Gratefulky5 for taking the time to submit your feedback. I am pleased to hear that you had a positive experience on ward 53 and as the physiotherapy manager for VHK I will pass on your positive feedback to Toni.

Regards

Catriona Bruce

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