This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Concerns about safety in wound clinic"

About: Babington Hospital

I’m sorry. It pains me to do this but I feel my concerns are

not being taken seriously. All the Chairs in wound clinic treatment rooms are operated without any safety devices. I have suggested

a safety belt should be a basic feature? There seems to be no risk assessments and I have asked to see them? There seems no concern at the potential danger treating elderly, frail, hearing and sight

impaired patients without proper consideration of safety at all

times. There have been occasions when nurses have to step out

for dressings or other equipment, leaving the patient unattended,

hoisted in the air. Unless someone else is in the room at all times,

there could be serious risks associated with this? Please do not

dismiss these concerns. For trust to be reestablished, there needs

to be clear understanding of the dangers. Adequate measures

put in place or made clear in writing for Carer Aware information,

displayed in the wound care waiting room to be taken seriously.

I appeal to you to take action and reassure me, along with a notice

put on display ( just a suggestion but if you had a carer panel

already I’m sure this would already have been addressed) in

all waiting areas associated with all wound clinics operating in

this way, Thank you for listening and paying attention to an

obvious patient safety issue that is now an overriding concern

for me, given recent unfortunate events at Babington wound

clinic. I remain hopeful that trust will be reestablished once it’s

clear concerns are being addresssed and written communications

are enacted. This is a totally avoidable issue if all concerned are

willing to address basic safety concerns given recent changes.

Many thanks again for your time, concern and efforts to help

vulnerable patients. It’s just too much to trust things will be

ok if obvious dangers continue to be overlooked or dismissed.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Derbyshire Community Health Services 4 months ago
Submitted on 04/12/2023 at 13:43
Published on Care Opinion at 13:43


Hello,

Please accept our apologies for the delay in our response.

Thank you for your comments. As you are aware, we are communicating with you via email and we are working with you and your mother to resolve your concerns.

As previously explained to you, all wound clinics use a version of the L93/94/95/50 Specialist Leg Ulcer Treatment Plinth. The purchase of these specialist plinths is down to the business case, not a risk assessment. I.e. are they fit for purpose, which they are. This model does not come with a safety belt and we are unaware of any recent model that does. For the safety of our patients the plinth has a tilt function which puts the patient in an ergonomically safe position; when used, this prevents (or makes it difficult) for a patient to get out when at height. All staff have to undertake a competency assessment to ensure they can safely use the plinth with a patient. No staff member should ever leave a patient elevated in a plinth.

I appreciate this has been a stressful and emotive time for you and I hope that the above reassures you that we are working with your mother to ensure the best care possible, we of course value you as the main carer for your mother and our intention is to continue to work with you as before.

Thank you.

Opinions
Next Response j
Previous Response k