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Please convey our sincere thanks to all for their care.

Posted By JGMCF

"Please convey our sincere thanks to all for their care."

About: New Victoria Hospital / Out-of-hours GP service

(as a parent/guardian),

Absolutely outstanding service today at New Victoria GP out of hours service. All staff from start to finish were incredibly helpful and kind.

An extra special thanks to Dr Cross who just just marvellous with our 5 year old boy (and his anxious Mum) He was so thorough and everything explained beautifully.  Please convey our sincere thanks to all for their care. 

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Responses

Response from Raylene McLaggan, Clinical Service Manager, Out of Hours, NHS Greater Glasgow & Clyde 5 months ago
Raylene McLaggan
Clinical Service Manager, Out of Hours,
NHS Greater Glasgow & Clyde

Submitted on 29/11/2023 at 19:38
Published on Care Opinion at 19:38

Dear JGMCF,

Thank you for taking the time to share your experience on Care Opinion while attending for your son. We appreciate when staff are recognised for the professionalism, care and compassion that we strive to achieve at all times. We would love to share this good news and positive feedback with the staff involved in your care at GP Out of Hours. If you wish to provide any further detail, then please don't hesitate to get in touch with myself at Raylene.McLaggan@ggc.scot.nhs.uk

Take care and best wishes to both of you.

Raylene McLaggan

Service Manager - GP Out of Hours NHS GGC

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