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Care Opinion

Offered chaperone and made comfortable

Posted By herculesrc84

"Offered chaperone and made comfortable"

About: Sexual Health Services - North Staffordshire and Stoke-on-Trent (Open Clinic)

(as a service user),

Dr Williams and chaperone Nurse were extremely sensitive, professional and informative. They put me at ease immediately, took time to explain the procedure and ensured that I was comfortable throughout. First class service provision. Thank you.

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Responses

Response from Leanne Fowler, Nurse Manager, North Staffs & Stoke Open Clinic, Inclusion 4 months ago
Leanne Fowler
Nurse Manager, North Staffs & Stoke Open Clinic,
Inclusion

Submitted on 12/12/2023 at 13:36
Published on Care Opinion at 14:13

Thank for taking the time to write a detailed review of your experience. I am thrilled to read of the positive experience you had with the clinicians you saw that day, and of the clear information and professionalism. I had forwarded your kind words to the staff involved in your care. They value feedback like this, and we are continually working to ensure a quality service is delivered for all our patients.

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