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"A wholesome experience in maternity care"

About: Borders General Hospital / Maternity care

(as the patient),

We were very grateful for the care we received from Borders maternity care team. I went into labour on a Sunday night and they advised me to come in due to a previous history of a premature birth.

The care I received from the telephone call right up to being discharged after the birth of my daughter was excellent and all staff went above and beyond. I would like to express my gratitude to Bev and Christina who were by my side during my delivery. They were very calm and reassuring throughout.

I would also like to thank everyone in ward 16 who were exceptional in their after care of my daughter and myself. They were also very considerate to my husband. I would also like to mention Katie (student midwife) all the best for her future as she was absolutely amazing on our last day in the hospital and she will make a great addition to the midwifery team. She was very thorough and so easy to talk to.

Overall we have had a wholesome experience with the maternity care at the BGH. Thank you all.

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Responses

Response from Claire Grieve, Interim Clinical Manager, Women & Children’s Services, NHS Borders 5 months ago
Claire Grieve
Interim Clinical Manager, Women & Children’s Services,
NHS Borders
Submitted on 24/11/2023 at 17:04
Published on Care Opinion at 17:04


Thank you KayB for taking the time to share your experience with us.

We are delighted to hear that you have had such a positive experience within the unit and felt reassured by the care you received throughout Labour and Postnatally.

We will share your kind words with the Team who will be delighted!

We hope you are settling into life with your new baby as a family of 4 and hopefully getting some sleep!

Kind Regards

Claire

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