"Detrimental to my mental health"

This was a massive step for me and at first after the initial consultation I thought it was in the right direction. It was a big mistake.

I was put onto SilverCloud and it did nothing at all; I was promised support for my mental state from a counsellor instead of saying that this was not possible for the kind of struggles I experienced I was just lied to.

I was picked up and dropped the moment I disclosed some very dark thoughts to my “therapist”. This person left me and I got an automated reply saying “I’m glad you’ve found this treatment effective and you’ve made a lot of progress”. Even though I said very clearly that my depression worsened as I didn’t feel heard.

If you cannot support those with more challenging mental health conditions then say straight away as I wasted my time on something that made me feel worse it was like yelling into a void, nobody listened to me. I don’t wish that on anybody else.

Why is a referral required for a program directed at those with mild conditions and the program appointed to them is just an online self help course that in a years time you have to pay for