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Care Opinion

Kindness, consideration and professional actions

Posted By Knight Not Night

"Kindness, consideration and professional actions"

About: Glasgow Dental Hospital and School / Oral Surgery - Level 3 and Level 4

(as a service user),

I have been attending the Dental Hospital for some months and have been seen on 4 occasions by Dr Siobhan.

Siobhan is so caring and puts you at ease and with her affable manner took away the stress of a biopsy she had to perform. Her kindness consideration and professionalism is exemplary.

May I also at this compliment the Nursing Staff, Trainee's, Secreterial Staff, Appointments Staff and Reception staff all connected to the 3rd Floor Oral Surgery Unit, for their kindness, consideration and professional actions on my attendances at the Hospital.

Thank you all for making my experiences more pleasurable than expected.

Appointments

Appointments

Treatment

Treatment

Pain relief

Pain relief

Seeing the whole me

Seeing the whole me

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Responses

Response from Fiona Mackenzie, DCP Manager, Glasgow Dental Hospital, NHS Greater Glasgow and Clyde 5 months ago
Fiona Mackenzie
DCP Manager, Glasgow Dental Hospital,
NHS Greater Glasgow and Clyde

Submitted on 23/11/2023 at 14:51
Published on Care Opinion at 14:51

Dear Knight Not Night,

On behalf of Dr Siobhan and the staff in our Oral Surgery Glasgow department, thank you for taking time to post such kind and complimentary feedback. It is so nice of you to include our wider team in your kind comments too.

A visit to Hospital is not always a welcome experience. I know the team will be delighted to hear your visits were so well received and better than you expected!

Kindest regards,

Fiona

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