This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"My treatment for a swelling on my gum"

About: North Devon District Hospital / Oral & Maxillofacial Surgery

(as the patient),

My hygienist was unsure about a recent swelling on my gum. They referred me to a dentist (which I had to pay to see as no NHS available).

The dentist was unsure of the reason for the swelling and referred me to the hospital for a possible biopsy.

The hospital dentist asked the surgeon to take a sample .

The surgeon team were Nigel and Sarah.

From hygienist to sample taken it was all completed in less than 2 weeks.

Very impressed. Great staff, only complaint was the money I had to pay as I have been registered with an NHS dentist for all my life.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Dianne Cooper, Senior Dental Nurse - Maxillofacial & Orthodontics (Northern Services), Maxillofacial & Orthodontics (Northern Services), Royal Devon University Healthcare NHS Foundation Trust 5 months ago
Dianne Cooper
Senior Dental Nurse - Maxillofacial & Orthodontics (Northern Services), Maxillofacial & Orthodontics (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust
Submitted on 29/11/2023 at 09:58
Published on Care Opinion at 09:58


picture of Dianne Cooper

Hi

Thank you for taking the time to send in your feedback, it is really helpful to understand how patients feel about the service we offer.

Thank you also for summarising your experience. It is disappointing to hear that you were unable to access an NHS Dentist. The following telephone number is available for patients who are trying to register with an NHS dentist. (Tel 03330 063300).

I hope this helps and you are able you register for NHS dental Treatment I will pass on your kind comments to the team involved in your care. I hope you recovery is going well

kind regards

Dianne

Senior Dental Nurse

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k