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"There was such a great team atmosphere on both wards"

About: Pilgrim Hospital / Acute Medical Unit Pilgrim Hospital / Day Surgery Unit

(as the patient),

All the staff were so fantastic on the Pilgrim hospital day ward and ward one where I spent two days. They were so compassionate, they kept me informed every step of the way, checking if I needed anything and that I wasn't in pain. It was clean and organised.

My only complaint is that the gluten-free food options weren't great, and when I would order something, they would sometimes send something completely different.

The staff were always smiling, and there was such a great team atmosphere on both wards. They are all a credit to the NHS. Thank you for looking after me. 

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Responses

Response from Samantha Goy, Trustwide Matron for Theatres, Pain, Daycase & Pre Assessment, United Lincolnshire Hospitals NHS Trust 5 months ago
Samantha Goy
Trustwide Matron for Theatres, Pain, Daycase & Pre Assessment,
United Lincolnshire Hospitals NHS Trust
Submitted on 30/11/2023 at 08:50
Published on Care Opinion at 08:50


Dear Sarah08

Many thanks for the positive review Sarah. I hope you are recovering from your surgery. This feedback will be shared with the day ward team and I will also discuss the gluten free comments with the kitchen manager.

Kind regards. Matron Goy

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