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"Waiting times"

About: Aberdeen Royal Infirmary / Breast Services

(as the patient),

At the end of October I went to my GP as I noticed a change in one of my breasts and found a lump. My GP examined me and said that it didn’t feel like a cyst so was going to refer me to the breast clinic for an urgent appointment and should get seen within 2 weeks.

2 weeks went and I received a letter saying I was on a waiting list so I phoned the breast clinic who informed me that my referral was downgraded and the urgent wait time is actually 10 weeks and routine is 20 weeks.

I went to my GP again mid Novemeber who showed me a letter from the hospital saying even though it is suspected cancer because I am under 30 and because my mum had breast cancer when she was 48 and not under 40 it is not urgent.

My GP said their decision hasn’t changed they still think my appointment should be urgent so was going to put a referral back to the hospital. I have phoned the breast clinic again who have now advised the urgent wait time is 17 weeks and routine is still 20. 

I feel because of my age I am not being taken seriously and a 17 week wait for urgent cancer referral is absolutely disgusting.

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Responses

Response from Lynne Smith, Unit Operational Manager, Women's Services, NHS Grampian 5 months ago
Lynne Smith
Unit Operational Manager, Women's Services,
NHS Grampian
Submitted on 29/11/2023 at 16:16
Published on Care Opinion at 16:16


Good afternoon, I am sorry to hear of your experience. Unfortunately, we are experiencing a higher than normal wait for urgent and urgent suspected cancer waits for Breast currently.

I wonder if you would be willing to contact the Department Secretary to allow us to look specifically into your case. The number is 01224 554904.

Thanks.

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