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"First class community mental health care"

About: Community Mental Health Services (over 65s) / North East Team

(as a carer),

After discharge from a seven week hospital stay in a functioning mental health unit in Angus my husband has received weekly visits from Kay his care manager and psychiatric nurse based in Whitehills, Forfar. 

What a brilliant individual she is - totally empathetic, kind and a great listener. She understands what is being said and makes sure she has fully understood by summarizing effectively. Her visits have been instrumental in enabling visible progress to be made and we can’t thank her enough. Such a professional person with excellent interpersonal and communication skills! Her visits have made this challenging time much easier and have benefited us greatly. Kay’s excellent level of knowledge and wide experience shine through on every visit and when she leaves we both feel lighter and more able to cope. 

She is a real asset to the Angus Health and Social Care Partnership and deserves to be highly commended for her excellent support, care and professional practice. 

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Responses

Response from Jillian Richmond, Angus Health and Social Care Partnership 5 months ago
Jillian Richmond
Angus Health and Social Care Partnership
Submitted on 04/12/2023 at 17:50
Published on Care Opinion on 05/12/2023 at 09:55


Hi Thank you so much for taking the time to share your kind words and positive feedback regarding Kay and the service your husband has and continues to receive. Kay is an excellent member of staff and an asset to the team and service overall. I have passed your feedback to Kay who was delighted to receive this. Thanks again

Jillian Richmond, Service Leader, Angus Health and Social Care Partnership

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