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They all deserve medals

Posted By ajh7

"They all deserve medals"

About: Royal Devon & Exeter Hospital (Wonford) / Accident and emergency

(as a relative),

Following a colonoscopy procedure we had to make an emergency visit to A & E. Although extremely busy in the A & E the staff were wonderful.

My husband had an episode after going through triage and then the staff were wonderful and dealt with this immediately and all of a sudden we were surrounded with care. Hats off to all the staff, from doctors, nurses, admission staff and cleaners to make the unit run so smoothly. Allowed home after several hours of tests etc.

They all deserve medals for the care and work they do.

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Responses

Response from Lisa Townsend, Patient Feedback Lead, Patient Experience Team, Royal Devon University Healthcare NHS Foundation Trust 5 months ago
Lisa Townsend
Patient Feedback Lead, Patient Experience Team,
Royal Devon University Healthcare NHS Foundation Trust

I take patient feedback and work with all departments at Royal Devon University Hospital NHS Trust to implement service change and improve the patient experience.

Submitted on 22/11/2023 at 14:52
Published on Care Opinion at 14:52

picture of Lisa Townsend

Dear ajh7

Thank you so much for taking the time to leave such lovely feedback. I am glad to hear that when you were experiencing difficulties you felt that you were surrounded with care.

I will pass your feedback on to the A&E team, I am sure that they will appreciate it. I hope that your husband is recovering well.

Once again, thank you for your feedback.

Best wishes

Lisa

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