This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Hard working and kind"

About: Russells Hall Hospital

Initially admitted briefly to same day emergency care, then acute medical1 and c5.

In all these wards the staff - nursing and all support staff - worked hard and were very kind despite having so little time to do everything. They noticeably supported each other when a lot was happening at once and their routine was disrupted. They were adept at dealing with different sorts of patients. The treatment advised by the doctors turned me round in under a week so thanks also to them when they were so busy.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Russells Hall Hospital 5 months ago
Russells Hall Hospital
Submitted on 13/11/2023 at 11:45
Published on nhs.uk on 14/11/2023 at 20:17


Dear Lesley,

Thank you for taking the time to tell us about your positive experience and rating our hospital as 4 stars. We are delighted to hear that staff on Same Day Emergency Care, Acute Medical Unit, and ward C5 were able to provide excellent care and treatment. We have passed on your kind words to each department and senior management who will be happy to hear of them.

All the best and take care,

Patient Experience Team

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k