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Pregnancy journey

Posted By zebramx84

"Pregnancy journey"

About: Hamilton - Health Visiting / Health Visiting Blantyre Lanarkshire Community Services / Community Maternity Care

(as a service user),

Pregnancy journey with my local health centre.  

Midwives: okay, nothing to write home about, kept you waiting ages and in my opinion were rude and opinionated. Say they have done something but never did, you had to stay on top of them and make sure stuff was done.

Health visitors: had your back, kind, welcoming, friendly and understanding. Are ok the families side.

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Responses

Response from Carmen Obre, Service Manager, Hamilton Locality, South Lanarkshire Health & Social Care Partnership 6 months ago
Carmen Obre
Service Manager, Hamilton Locality,
South Lanarkshire Health & Social Care Partnership

Submitted on 15/11/2023 at 15:11
Published on Care Opinion on 16/11/2023 at 09:40

Thank you for sharing your story on care opinion. I was sorry to read about your feedback and experience of midwifery services. I appreciate that this would have been a particularly stressful situation for you and your family. I am delighted and pleased to read that you have received support from our Health visitors and I would happily share your feedback with them directly.

Thank you for your feedback, best wishes

Carmen

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Response from Danielle McEwan, Support & Engagement Officer, Care Opinion 2 months ago
Danielle McEwan
Support & Engagement Officer,
Care Opinion

I support our subscribers

Submitted on 12/03/2024 at 10:26
Published on Care Opinion at 10:30

picture of Danielle McEwan

Dear zebramx84,

My name is Danielle and I am one of the moderators here at Care Opinion.

It has been highlighted to us that we didn’t notify the community maternity care team of your story when it was originally published, therefore they have been unable to respond to your feedback about your experience with them.

Please accept our apologies regarding this, I’ve now notified the service who will respond soon.

If you have any questions please don’t hesitate to get in touch, you can email us here: moderators@careopinion.org.uk

Kindest regards,

Danielle

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Response from Heather Weir, Senior Midwife, Community & Outpatients, NHS Lanarkshire 2 months ago
Heather Weir
Senior Midwife, Community & Outpatients,
NHS Lanarkshire

Submitted on 12/03/2024 at 11:24
Published on Care Opinion at 11:24

Dear zebramx84,

Hope you and your family are well? Apologies that your pregnancy journey within the community was not what you had hoped for. I will discuss this with the Team Leader for the area.

Please do not hesitate to contact me if you wish to discuss anything further.

Best Wishes

Heather Weir

Senior Midwife Community/Outpatients

Telephone 01698 361100 EXT 7226

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