She was admitted to the acute receiving unit where she had a bed and was well looked after. Approx 12 hours into her stay she was moved to ward 6A were she was told there was a bed for her. When my mother arrived to the ward nursing staff advised they did not have a bed for her and she spent 6 hours sitting on a plastic chair firstly at the nursing station and then in a store room.
When requiring to use the toilet she was made to leave the ward and use a public toilet. The nursing and medical staff were very apologetic and cared for my Mother the best they could despite their ward being full. I found this completely unacceptable to have a sick patient left sitting on a chair , it is at the very least undignified. It also adds further pressure to what appeared to be an over worked nursing team. Sick patients being left in a corridor is not the way to run a hospital , nor does it follow the NHS core values. Hospital management should review their procedures.
"My Mother was admitted with a query stroke"
About: Queen Elizabeth University Hospital Glasgow / Acute Receiving Unit (Units 1-5) Queen Elizabeth University Hospital Glasgow Acute Receiving Unit (Units 1-5) Glasgow G51 4TF
Posted by lionfx76 (as ),
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