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Everyone at the clinic was respectful and caring

Posted By Hop84567

"Everyone at the clinic was respectful and caring"

About: University Hospital Hairmyres / Ophthalmology

(as a relative),

My mother aged 94 was referred by her optician. Everyone staffing the clinic was respectful and caring. She was assessed and treated with laser and discharged all within 90 minutes. The consultant Dr Savides was exceptional. Thank you NHS Hairmyres. 

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Responses

Response from Morgan Mitchell, Improvement Coordinator, Quality Directorate, NHS Lanarkshire 5 months ago
Morgan Mitchell
Improvement Coordinator, Quality Directorate,
NHS Lanarkshire

Submitted on 17/11/2023 at 12:43
Published on Care Opinion at 12:43

picture of Morgan Mitchell

Hi Hop84567,

Thank you so much for taking the time to share your experience of University Hospital Hairmyres on Care Opinion.

I appreciate going for a procedure can be a worrying time. I am delighted to hear that the staff who looked after your mum were very caring and attentive. I will ensure that your positive feedback is shared with the staff members involved.

Best Wishes,

Morgan

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