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"Organised and friendly "

About: Russells Hall Hospital

I recently attended the day case unit for minor surgery. The day was well organised, the ward was calm and clean, the staff were friendly and caring. The surgeon had lovely bedside manor. An enjoyable experience! Would 100% recommend.

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Responses

Response from Russells Hall Hospital 5 months ago
Russells Hall Hospital
Submitted on 10/11/2023 at 11:20
Published on nhs.uk on 13/11/2023 at 20:37


Dear Kirsty,

Thank you for taking the time to tell us about your positive experience at our Day Case Unit and rating our hospital as five stars. We are happy to hear that staff provided excellent care and treatment. We have passed on your kind words to the department and senior management who will be happy to hear of them.

All the best and take care,

Patient Experience Team

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