This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Good experience "

About: University Hospital Aintree

On the 30th of August this year I was unfortunate to have an accident right outside Aintree Hospital where I broke my hip after putting my foot in to a pothole, a passer by seen my fall and went into the hospital to get some help and within a few minutes I was rescued by three or four paramedics who came out to me and took me in to the hospital on a wheelchair, I was taken to the receptionist, gave my name in and within minutes I was seen to, given pain killers and put on a trolley , by one o’clock in the morning I was in ward four , two o’clock the next day I was operated on for a broken hip , I stayed in ward four for 7 days, I couldn’t have been treated any better, I just wanted to thank everyone for their help,

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Patient Experience and Engagement Officer, Patient Experience, Liverpool University Hospitals 6 months ago
Submitted on 07/11/2023 at 13:17
Published on Care Opinion at 13:17


Dear Mr Smith,

We are very sorry to hear about your accident, but glad to know that you received the appropriate care and treatment in a timely manner. Thank you for taking the time to send us your feedback and we will pass on your kind words of appreciation to the teams involved in your care. We wish you a speedy recovery.

Many thanks,

Opinions
Next Response j
Previous Response k