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Always treated with respect and dignity

Posted By TLC1999

"Always treated with respect and dignity"

About: Forth Valley Royal Hospital / Orthopaedics

(as a parent/guardian),

My young son has been seen off and on by orthopaedics recently due to an injury to his leg, that in all honesty was a bit of mystery. I cannot thank the staff and doctor within their department for their help. I was always made to feel reassured and listened to. My son and I were always treated with respect and dignity. The consultants went above and beyond to make sure nothing was being missed and that every avenue was being investigated. What a credit to the hospital. 

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Responses

Response from Pauline Donnelly, Person Centred Manager, Department of Nursing, NHS Forth Valley 5 months ago
Pauline Donnelly
Person Centred Manager, Department of Nursing,
NHS Forth Valley

Submitted on 03/01/2024 at 17:01
Published on Care Opinion at 17:01

picture of Pauline Donnelly

Dear TLC1999

Thank you for taking the time to get in touch to tell us about your experience with the Orthopaedic Team. It must have been a very worrying time for you both attending hospital and having various tests carried out, having a supportive team caring for your son must have been of a great comfort and reassuring to you and your son.

I have shared your post with the team who have asked me to pass on their thanks for you kind word, they pass on their very best wishes to you both.

I do hope your sons injury is getting better.

Kindest regards

Pauline

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