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"Colonoscopy appointment"

About: Theatres / Recovery / Endoscopy Unit

(as the patient),

I was asked and given a card, How was your care. I was at Ulster Hospital Dundonald. It's the new part up hill at the back. For most people you need transport. That's were the trouble starts. Car parking. It is an nightmare the queue was right down the hill blocking the way in. When you do get in you have to drive up and down to find the space that the previous car had. This took 35min nightmare.

Then when I got into the Hospital for my Colonoscopy things calmed down and the staff who I my say need a very good pay rise, were Brilliant. They couldn't do enough. I was afraid I would get bad news but from start to finish they reassured me every thing was good. It's a shame we clapped for them during Covid but now they are forgotten. The rest of the so called UK and the mainland forgot about NI being part off got there money but our poor nurse's and doctors get nothing. Sad. They did me proud and I thank them. If NI is part off UK why do we all get treated as nobody's.???I might be wrong but the NHS doesn't seem to care about there Staff., or they would fight for them.There all Good people. Thank you.

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Responses

Response from Cathy McDowell, Interim Lead Nurse ATICS, Surgery - Anaesthetics, Theatres & ICU, South Eastern Health & Social Care Trust 5 months ago
Cathy McDowell
Interim Lead Nurse ATICS, Surgery - Anaesthetics, Theatres & ICU,
South Eastern Health & Social Care Trust
Submitted on 03/11/2023 at 13:43
Published on Care Opinion at 13:43


Bilmul23,

I am sorry you found it so difficult to find a parking space unfortunately we do no have any more space to create additional parking.

It is great for the staff to receive such a lovely compliment and for you to be so appreciative of the service we provide. I will pass your compliments on to the team who were involved in your care,

Cathy

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