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Care Opinion

Heart valve replacement surgery and rehabilitation

Posted By StuartF

"Heart valve replacement surgery and rehabilitation"

About: Fife Community Services / Community Cardiac Specialist Service Royal Infirmary of Edinburgh at Little France / Cardiology & Coronary Care Unit Royal Infirmary of Edinburgh at Little France / Cardiothoracic Surgery Scottish Ambulance Service / Emergency Ambulance Victoria Hospital / Accident & Emergency

(as the patient),

I was diagnosed with aortic stenosis, and also atrial fibrillation.  When my symptoms became really bad, I called NHS24 and was taken to Victoria Hospital Kirkcaldy A&E, and admitted.  The cardiac consultant there said that I needed a new heart valve as soon as possible.  A week later I was transferred to the Royal Infirmary, Edinburgh, and had the operation the following day.  Nine days after that I was discharged into the care of my sister.  I stayed with her for two weeks before going back home, where I live by myself.  Since then I've been in the care of Fife Cardiac Rehabilitation Services.

The entire experience for me was made as easy as I think it could be, by the exemplary care I've received from everyone, from the ambulance crew who took me to hospital, to the cardiac rehabilitation nurse that I talk to regularly now.  It has really bolstered my faith in humanity to have the help of so many caring people, when I needed it most.  10 out of 10 for everyone!

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Responses

Response from Katrina Wilson, Lead Nurse Specialist Services, Fife Community Specialist Services, NHS Fife 5 months ago
Katrina Wilson
Lead Nurse Specialist Services, Fife Community Specialist Services,
NHS Fife

I strive to continually improve service we provide to the patient's of Fife so they may lead long healthy lives.

Submitted on 03/11/2023 at 14:22
Published on Care Opinion at 14:22

picture of Katrina Wilson

Dear StuartF,

On behalf of Fife Community Cardiac Specialist Service I wanted to thankyou for taking time to tell us about your story. It must have been a very worrying stress full time for you and your family. I am delighted to hear that the Teams in here in Fife helped support you though out the experience and you found their care to be exemplary. I have passed your comments on to the team this will mean so much to them.

Thanks again.

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Response from David King, Patient Experience Coordinator, Corporate Affairs, Scottish Ambulance Service 5 months ago
David King
Patient Experience Coordinator, Corporate Affairs,
Scottish Ambulance Service

Submitted on 03/11/2023 at 15:01
Published on Care Opinion at 15:01

Dear StuartF

Thank you for sharing your story.

It must have been a very worrying time for you so I am glad to read that your are happy with the care that you received.

If you would like me to pass on your thanks to the ambulance crew may I ask that you email our Patient Experience Team at sas.feedback@nhs.scot with your name, Care Opinion name and the addresses and dates we attended.

I do hope you are feeling better now.

Kindest regards

David

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Response from Michelle Jack, Associate Nurse Director, Royal Infirmary of Edinburgh, NHS Lothian 5 months ago
Michelle Jack
Associate Nurse Director, Royal Infirmary of Edinburgh,
NHS Lothian

Submitted on 03/11/2023 at 15:32
Published on Care Opinion at 15:32

picture of Michelle Jack

Thank you for feeding this back to us. I am very pleased you are recovering now and that we hopefully made a very difficult time a bit easier for you.
Please take care.

Thanks again.

Michelle

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