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"Dietetic assessment - bromley healthcare"

About: Bromley Healthcare / Dietitians (Bromley)

(as a service user),

Appointment was 60 minutes late and felt very rushed. Explained all the basic information about coeliac disease (which i already knew having been diagnosed 4 months earlier). When asked about my height and weight - told I was a bit overweight and to watch my fat and sugar content. So not only was I to cut out gluten from my diet but also watch my weight. When the written report came through it said I was a healthy weight. And mentioned dates when I was only holiday. Totally misleading information given. 

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Responses

Response from Sharon Cranfield, Patient Experience Lead, Safer Care Team, Bromley Healthcare 6 months ago
Sharon Cranfield
Patient Experience Lead, Safer Care Team,
Bromley Healthcare
Submitted on 01/11/2023 at 11:11
Published on Care Opinion at 11:11


Dear thubanpb55,

Thank you for taking the time to provide feedback on your experience of the Dietetic Service.

I am sorry to hear about your recent experience. If you would like to discuss this further please contact me at 0208 315 8791. Alternatively, please provide me with your name and date of birth via email to bromh.feedback@nhs.net, and I can look into this further.

With best wishes, Sharon

Sharon Cranfield, Patient Experience Lead, Bromley Healthcare

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