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Care Opinion

Playroom Team at Sick Kids

Posted By learningqn53

"Playroom Team at Sick Kids"

About: Royal Hospital for Children and Young People (Edinburgh) / Play Services

(as a parent/guardian),

The playroom at the sick kids Edinburgh (Castle Mey Ward) is fabulous! It makes your child’s experience so much easier when they are not feeling well and need to be hospitalised. There are so many colours and toys for kids of all ages. 

Jordan and Katie the nurses running the room (and keeping it tidy after all the play!) are amazing. They are so friendly. Jordan helped my daughter during her two visits to sick kids recently. She helped us by providing games ideas and arts and crafts fun!! It’s kept my daughter active and in high spirits. 

Thank you , Jordan! You are amazing! 

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Responses

Response from Louise Davies, Patient Experience Officer, Patient Experience Team, NHS Lothian 6 months ago
Louise Davies
Patient Experience Officer, Patient Experience Team,
NHS Lothian

Submitted on 31/10/2023 at 11:25
Published on Care Opinion at 11:25

picture of Louise Davies

Dear learningqn53

Thank you for sharing your feedback with us regarding the play room and staff in Castle Mey Ward.

It can be a really difficult time bringing your child into hospital, so I am really glad that Jordan was able to help you and your daughter during both visits.

I will ensure your kind feedback has been passed on to Jordan and the team in Castle Mey. They will really appreciate you taking the time to share this with us.

Thank you again and best wishes

Louise

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Update posted by learningqn53 (a parent/guardian)

Jordan has been like an angel. Sent to help us 😃

Response from Margaret McEwan, Play Services Co-Ordinator, Play Services, Royal Hospital for Children and Young People 6 months ago
Margaret McEwan
Play Services Co-Ordinator, Play Services,
Royal Hospital for Children and Young People

Submitted on 31/10/2023 at 12:07
Published on Care Opinion at 12:21

Dear learningqn53,

Thank you very much for taking the time to share your feedback regarding the play room and staff in Castle Mey. The play staff try to ensure that it is always colourful and that it has lots of activities based around different themes throughout the year. The playrooms were designed to allow the children and young people to escape from their hospital routine and to allow a safe space for them to just enjoy being a child or young person and I'm so glad that your daughter was able to use these facilities.

I will pass on your comments to both Jordan and Katie as I am sure they will be delighted to hear that they made a difference to your child's time in hospital.

Kindest regards

Margaret

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