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"Knee surgery within Vale of Leven Hospital"

About: Vale of Leven General Hospital / Day Surgery Unit

(as a service user),

As soon I I walked in to the day surgery unit I was met by the happiest staff that made you feel right at ease. I was met by Lorna who told me I was last in the queue for the procedure so I had an idea of expected waiting times. The girls Lorna, Jaqualine were nothing but happy and funny kept you going all day until the procedure. After care was brilliant. The toast was the best I ever tasted after having starved before the procedure. The Dr's that carried out the procedure spoke to me before the procedure and told me what was happening with my knee and expected recovery time etc. Can't speak highly enough of the staff and the after care I received. 

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Responses

Response from Christine Kilday, Senior Charge Nurse, Surgical Day Bed Unit/Endoscopy, NHS Greater Glasgow and Clyde 5 months ago
Christine Kilday
Senior Charge Nurse, Surgical Day Bed Unit/Endoscopy,
NHS Greater Glasgow and Clyde
Submitted on 04/11/2023 at 11:39
Published on Care Opinion at 11:39


Hi JC8280,

Thank you so much for taking the time out of your day to post your very kind and positive feedback. Feedback is so valuable for us and we very much appreciate it.

We hope you are recovering well from your operation.

I will certainly pass on your kind words to the staff, especially Lorna and Jacqueline.

Thank you again

Kind Regards

Christine Kilday (Senior Charge Nurse)

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