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Care Opinion

Fantastic at her job

Posted By Saldo

"Fantastic at her job"

About: Arbroath Infirmary / General Outpatients Department

(as a service user),

I was met by Lesley this morning at Arbroath Infirmary to get a blood pressure monitor fitted.  She was so welcoming.  What a lovely lady.  I have never completed a feedback form before but I came away from that appointment really feeling as though she deserves so much credit for being fantastic at her job and amazing with people.  

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Responses

Response from Sarah Lyons, Charge Nurse, Out patients dept, Arbroath Infirmary, NHS Tayside 7 months ago
Sarah Lyons
Charge Nurse, Out patients dept, Arbroath Infirmary,
NHS Tayside

Submitted on 03/11/2023 at 15:49
Published on Care Opinion at 15:59

Thank-you Saldo for taking the time to write this feedback. It is important for us to receive this information to celebrate our successes

I am pleased that you felt welcomed on arrival for your blood pressure monitor appointment. You received excellent communication from Lesley throughout the consultation

I will share this feedback with Lesley and the rest of the OPD team.

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