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Care Opinion

Toilet Facilities

Posted By Jean417

"Toilet Facilities"

About: Royal Alexandra Hospital (Paisley)

(as a relative),

3 of the 6 toilet facilities at the entrance to hospital were filthy when I visited, and were in exactly the same state when I visited again hours later. They were covered in excrement and there was toilet paper, paper towels and water in every area. 

This made me feel very concerned about hygiene standards in the hospital aside from the immediate effect of disgust. 

Not at all what I would expect within a hospital facility. 

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Responses

Response from Nicole McInally, Patient Experience and Public Involvement Project Manager, PEPI, NHS Greater Glasgow and Clyde 6 months ago
Nicole McInally
Patient Experience and Public Involvement Project Manager, PEPI,
NHS Greater Glasgow and Clyde

Submitted on 30/10/2023 at 09:19
Published on Care Opinion at 09:19

picture of Nicole McInally

Dear Jean417

Thank you for taking the time to share your feedback. We take cleanliness standards very seriously and I sincerely apologise for your experience. I will share your comments with the Facilities Team who will investigate this further.

Thank you for bringing this to our attention.

Kind Regards

Nicole

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