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Urology rapid access unit Hairmyres Hospital

Posted By Injured patient

"Urology rapid access unit Hairmyres Hospital"

About: University Hospital Hairmyres / Urology

(as the patient),

Recently I attended urology for an ultrasound.  As I approached the bed, I whacked my head on the overhead scanner.  I am ok, but it was painful at the time and I got a fright.  Someone has to deal with that before someone gets badly hurt.  

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Responses

Response from Lise Axford, Chief of Nursing, University Hospital Hairmyres, NHS Lanarkshire 6 months ago
Lise Axford
Chief of Nursing, University Hospital Hairmyres,
NHS Lanarkshire

Submitted on 27/10/2023 at 20:05
Published on Care Opinion at 20:05

picture of Lise Axford

Dear Injured patient

I am really sorry to read that you hit your head on the overhead scanner when you attended urology for an ultrasound. I'm pleased to know that you are Ok but as you say, this needs to be fully reviewed and assessed.

My sincere apologies for the distress caused to you.

I would like to look into this incident in full and wonder if you would kindly contact the patient affairs team by either email or telephone as below

PatientAffairs.Hairmyres@lanarkshire.scot.nhs.uk

01355 585325

I hope to hear from you and thank you for sharing

Lise

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