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"Appointment injections clinic"

About: Mater Hospital / Macular Unit

(as the patient),

Needing to come back the following week is difficult for working people 2 days off work

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Response from Wendy Dobbin, Interim Assistant Service Manager, Ophthalmology, Belfast Health and Social Care Trust 7 months ago
Wendy Dobbin
Interim Assistant Service Manager, Ophthalmology,
Belfast Health and Social Care Trust
Submitted on 16/10/2023 at 04:16
Published on Care Opinion at 04:16


Dear augusthz65

Thank you for your comments regarding the appointment system at the Macular Clinic. We welcome service user feedback for our own learning.

The arrangement whereby patients are booked to come back one week after imaging for injection was introduced as previously not all patients needed an injection straight after imaging and too many injection slots were being wasted on the same day appointment system.

By booking back, all slots for the next week's injections are used. An extra 435 injections have been given this year so far, using this system. We do appreciate that for working people, it is inconvenient having to take more time off work and we apologise for this.

This system will only apply where you attend for a scan and then may or may not need an injection depending on the scan result. Injection appointments will only require one appointment as before.

Kind regards

Wendy Dobbin

Interim Assistant Service Manager Ophthalmology

B.H.S.C.T

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