"Not offered pain relief"

I attended the outpatient breast clinic for biopsy and ultrasound at Ayrshire Central Hospital.

The Dr I saw was lovely and explained everything, however I found the nurse who actually carried out the procedure to be argumentative, derisory and dismissive.

The biopsy involved inserting a needle into the nipple, and wiggling it around to aspirate fluid from a mass. I asked for general anaesthetic, and the nurse argued with me and told me they don't usually offer or advise it because they use the same gauge needle for aspiration. I said that doesn't make sense, as the needle used to aspirate is going into the nipple and being moved around. The local anesthetic would minimise/nullify the pain from this, since the LA needle isn't being wiggled about around massive nerve endings in an already sensitive place.

The nurse eventually asked their assistant to draw up the LA but huffed and hawed while they did so, and made it clear to me by their tone that they thought it was a silly request.

I ask most HCP if they were undergoing the same procedures, would they not ask for pain relief?

I'm sick of HCPs employed by AAA health board who seem to be making decisions based on what's easier and quicker for them. 

A patient undergoing a painful procedure should always be offered a local anaesthetic. 

I found the nurse's derisory attitude and rudeness awful in an already stressful environment.

I also don't think three nurses are required in a tiny room while patients are in a vulnerable state.

Awful, awful experience with a horrible, detached nurse who didn't seem to care.