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Care Opinion

Caring and professional people

Posted By mdb

"Caring and professional people"

About: University Hospital Wishaw / Day Surgery

(as the patient),

Nervous and anxious , however staff at Wishaw Day Surgery Unit were fantastic.

Everything went well, nurses and Dr. Thornton were an amazing group of human beings .

Really words seem so inadequate when you put your life in the hands of such caring and professional people.

Forever grateful

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Responses

Response from Jennifer Montgomery, Improvement Coordinator, Quality Directorate, NHS Lanarkshire 6 months ago
Jennifer Montgomery
Improvement Coordinator, Quality Directorate,
NHS Lanarkshire

Operational Lead for Care Opinion in NHS Lanarkshire

Submitted on 17/10/2023 at 13:57
Published on Care Opinion at 13:57

picture of Jennifer Montgomery

Dear mdb,

Thank you for sharing your experience in University Hospital Wishaw, Day Surgery.

It is a worrying time attending hospital for a procedure and I am delighted to hear that Dr Thornton and the team of nurses were able to reassure you and looked after you brilliantly during the procedure.

It would be a pleasure to share your kind words and positive feedback with the whole team who I am sure will get a real boost from hearing this.

I hope you are recovering well.

Kind Regards,

Jenni

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