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put his mind at rest

Posted By zuluje55

"put his mind at rest"

About: Royal Cornwall Hospital (Treliske)

(as a service user),

My surgical team were fantastic I had -

Terri 

Stuart

Hannah

Anthony

Holly

They looked after myself and my partner whom was sat in the waiting room, answered all his questions and put his mind at rest when I was longer in recovery then we expected😊

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Responses

Response from Zoe Merrifield, Patient Experience Administrator, Patient Experience, Royal Cornwall Hospitals NHS Trust 6 months ago
Zoe Merrifield
Patient Experience Administrator, Patient Experience,
Royal Cornwall Hospitals NHS Trust

Submitted on 25/10/2023 at 13:19
Published on Care Opinion at 13:19

Good afternoon.

Thank you for your feedback. I am sorry for the delay in response. I am writing to you on behalf of the Patient Experience Team at the Royal Cornwall Hospital. I am very pleased to read that you and your Husband were surrounded by so many supportive staff members, were able to answer all of your husbands questions and putting their mind at rest.

I am pleased you both had the reassurance whilst visiting our trust.

I will be delighted to pass your feedback onto the team who will also get a special thank you from the learning from excellence.

Thank you again.

Best wishes

Zoe - Patient Experience Administrator

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