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Care Opinion

Speedy call back

Posted By hippoqr99

"Speedy call back"

About: Southern Health & Social Care Trust / Urgent Care Centre

(as a relative),

Urgent care centre. 

Easy to get through from own doctor. 

Speedy call back. 

Pleasant surroundings. 

Very efficient staff. 

Good doctor. 

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Responses

Response from Patricia McGrath, Nurse Team Lead Urgent Care , Acute, Southern Health and Social Care Trust 7 months ago
Patricia McGrath
Nurse Team Lead Urgent Care , Acute,
Southern Health and Social Care Trust

Submitted on 03/10/2023 at 20:41
Published on Care Opinion at 20:41

Good Evening,

Thank you so much for taking the time to share your experience of the care you received through the Urgent Care Centre.

We are delighted to hear that your experience has been a positive one.

I am pleased to hear that your call was dealt with promptly and efficiently by staff. It is great to hear that you found the surroundings to be pleasant and that the doctor was good. We are so privileged to have a job where we can care for people and make a difference.

I will ensure the team are all aware of your kind words - we really appreciate them.

Wishing your child a speedy recovery.

Thank you again and Best Wishes, Patricia.

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