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Mr Fouyas is an example of all that is good about the NHS

Posted By MsBee

"Mr Fouyas is an example of all that is good about the NHS"

About: Neurosciences (DCN) / Neurosurgery

(as a parent/guardian),

My daughter has an ongoing spinal issue and this was a long-awaited Neurosurgical appointment at a specialist centre. We both work in the NHS ourselves and some recent experiences with healthcare have not been good. 

Mr Fouyas, however, is an example of all that is good about the NHS. He was warm and welcoming, and explained things beautifully with the aid of a model and my daughter’s MRI scan. He was professional but still showed his sense of humour, and was at great pains to reassure my daughter about her future. There was a lovely medical student in the room too, and she presented as a knowledgeable clinician and not just as an observer. 

Thanks to both of them for a very positive experience. 

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Responses

Response from Aris Tyrothoulakis, Director, NHS Lothian 7 months ago
Aris Tyrothoulakis
Director,
NHS Lothian

Submitted on 04/10/2023 at 11:45
Published on Care Opinion at 11:45

Dear 'MsBee'

Thank you for taking the time to provide us with this lovely feedback, I am glad to hear that you had such a positive experience when you attended for your Neurosurgical appointment and I will make sure that your kind words are passed on to Mr Fouyas and the wider team.

Kind regards,

Aris

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