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"Personal experience at Cannock Hospital"

About: Cannock Chase Hospital / Trauma and orthopaedics

(as a service user),

My appointment recently was at Cannock Hospital on the Holly Bank ward for minor surgery to release the tendons in my hand which was causing trigger finger. This was carried out by Mr Raine and his fantastic theatre staff under local anesthetic. I was to arrive at the ward for 07:00am and on doing so I was met with a crowd of people queuing at the ward doors. The efficiency shown by the ward staff in dealing with the patients was tremendous as they were shown to their individual rooms for booking in and preparation.

 Every single member of staff with whom I had the pleasure of meeting was a credit to the hospital. The care shown to me, pre, during and post op could not have been improved upon. It is experiences such as mine which serve to reinforce the need to keep our excellent NHS thriving and for us as a society to do anything we can to ensure it continues.

Thanks warmly

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Responses

Response from Christine Rock, Patient Experience Advisor, The Royal Wolverhampton NHS Trust 6 months ago
Christine Rock
Patient Experience Advisor,
The Royal Wolverhampton NHS Trust
Submitted on 11/10/2023 at 16:47
Published on Care Opinion at 16:47


Thank you very much for taking the time to post comments regarding your recent patient experience.

I will share your comments with our staff and wish you well.

Kindest regards

Alison Dowling

Head of Patient Experience and Public Involvement

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