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An amazing ward with amazing nurses that work so hard

Posted By firemy78

"An amazing ward with amazing nurses that work so hard"

About: Renal (Kidney) Medicine & Dialysis / Renal Inpatient Ward - Ward 4E

(as the patient),

I got rushed to Crosshouse hospital with my kidneys failing after getting an infection from getting stents put in. I was really scared and worried all the nurses in the renal unit couldn't have been any nicer to me and put me at ease.

There was Paula, Molly, Carrie and Wilma also there was another nurse that was there for me she washed n dried my hair tried to make me feel better. In particular Wilma nursed me my first 2 nights and stayed with me and re assured me after my wound started bleeding and I panicked. She was amazing so reassuring. I could never thank her or the staff at the renal enough for looking after me.

When I got rushed to Hairmyres at the beginning of September a nurse accompanied me and she was so understanding and made me feel relaxed in an awful situation. An amazing ward with amazing nurses that work so hard and genuinely care about their patients. I couldn't thank them enough. 

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Responses

Response from Pamela Gibson, Patient Experience Facilitator, Nursing, NHS Ayrshire and Arran 7 months ago
Pamela Gibson
Patient Experience Facilitator, Nursing,
NHS Ayrshire and Arran

Monitor stories and provide administration for NHS Ayrshire & Arran

Submitted on 02/10/2023 at 17:03
Published on Care Opinion at 17:03

picture of Pamela Gibson

Dear firemy78

Thank you so much for taking the time to share your experience of the care provided by Ward 4E at University Hospital Crosshouse.

What an anxious and scary time it must have been for you. I am delighted to hear that you received such professional and compassionate care from our staff and it will be my pleasure to share your kind comments to the wider Team, and in particular with all of the staff you have mentioned by name. I know they will be delighted to receive this feedback and it will be really encouraging for them to know that you felt so well supported by them.

Please accept my good wishes for your ongoing recovery and thank you once again for taking the time to acknowledge your care experience.

Kind Regards

Pamela

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by firemy78 (the patient)

Thank you so much it's appreciated! Also I forgot the clinical worker Taylor she was amazing with me too for been so young.

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