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Made a very uncomfortable experience even more uncomfortable

Posted By Cammy13

"Made a very uncomfortable experience even more uncomfortable"

About: Whitehills Health and Community Care Centre / X-rays and Scans

(as the patient),

Attended today for an MRI scan on my knee .

Was met by a nurse who I felt was rude and ignorant towards me. They could not have been any more horrible if they tried, in my opinion. 

This individual today was one of the rudest people I have ever met, and made a very uncomfortable experience even more uncomfortable.

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Responses

Response from Michael Conroy, Manager, Imaging ( Radiology/Nuc Med/Dexa/PET/CT)Patient Access and Assurance, NHS Tayside 8 months ago
Michael Conroy
Manager, Imaging ( Radiology/Nuc Med/Dexa/PET/CT)Patient Access and Assurance,
NHS Tayside

Submitted on 22/09/2023 at 15:03
Published on Care Opinion on 26/09/2023 at 09:04

Dear Cammy13,

I am sorry to hear you have had such a poor experience during your MRI.

Just so I have the correct person, could you email me at michael.conroy2@nhs.scot with your details, and I will investigate this.

Kind Regards

Michael

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