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"I can't praise the staff enough."

About: Vale of Leven General Hospital / Endoscopy

(as the patient),

I had an endoscopy in September 2023. The comprehensive information I received prior to the appointment was excellent. The staff were very helpful, professional and approachable and quickly put my mind at rest.

The procedure was uncomfortable but not painful and I was kept informed of what was happening with a constant commentary by one of the Nurses. The details of the report were explained to me and the follow-up I might expect.

I can't praise the staff enough.

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Responses

Response from Christine Kilday, Senior Charge Nurse, Surgical Day Bed Unit/Endoscopy, NHS Greater Glasgow and Clyde 8 months ago
Christine Kilday
Senior Charge Nurse, Surgical Day Bed Unit/Endoscopy,
NHS Greater Glasgow and Clyde
Submitted on 21/09/2023 at 16:21
Published on Care Opinion at 16:21


Hi Mike6767,

Thank you so much for your very kind and positive feedback.

We appreciate you taking the time out of your day to post this feedback.

I will be sure to pass on your kind feedback to the staff.

We hope you have recovered well.

Many thanks

Christine Kilday (Senior Charge Nurse)

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