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"I can't praise staff highly enough"

About: University Hospital Hairmyres / Pre Operative Assessment University Hospital Hairmyres / Surgical Receiving Unit (Ward 4)

(as the patient),

I attended A&E at Hairmyres Hospital. Blood test results showed inflammation of my gallbladder and I was admitted to ward 4 and put on intravenous antibiotics. Unfortunately, the next morning my gallbladder ruptured and my condition deteriorated. X-ray, ultrasound scans and CT scan confirmed that the discharge from the gallbladder had caused abscesses on my liver. After 8 days the infection was brought under control and I was discharged.

After several months, when an MRI scan confirmed that the inflammation and abscesses had reduced, my gallbladder was removed. I can’t praise the staff at Hairmyres Hospital highly enough.

From the staff in A&E to the staff in wards 4 and 5, the porters and ancillary staff, the staff in X-ray, CT and MRI scan and all the doctors and consultants who looked after me. Also the staff in day surgery, the nurses, anaesthetists and theatre staff, when I had my operation, could not have been more helpful and professional.

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Responses

Response from Lise Axford, Chief of Nursing, University Hospital Hairmyres, NHS Lanarkshire 7 months ago
Lise Axford
Chief of Nursing, University Hospital Hairmyres,
NHS Lanarkshire
Submitted on 18/09/2023 at 13:46
Published on Care Opinion at 13:46


picture of Lise Axford

Dear pyxiszs87

Thank you for taking the time to share your positive comments and experience. Your feedback will be widely shared and will be much appreciated by the different teams.

I am pleased to read that you found all staff to be helpful and professional and that you felt looked after. As you know, to provide effective care, we rely on various disciplines to work together to provide essential services. It is therefore reassuring to see yoiur comments in relation to the multi-disciplinary team.

Thank you again.

I hope that you are now recovering well.

Kind regards

Lise

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