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Care Opinion

Compassion and respect

Posted By Pypes

"Compassion and respect"

About: University Hospital Hairmyres / Pre Operative Assessment

(as the patient),

Environment

Environment

I was well treated, with compassion and respect and the communication was good.

Appointments

Appointments


Reception

Reception


Cleanliness

Cleanliness


Toilet

Toilet


Staff attitude

Staff attitude


Staff skills

Staff skills


Team work

Team work


Seeing the whole me

Seeing the whole me


Treatment

Treatment


Medication

Medication


Pain relief

Pain relief


Calling for help

Calling for help


Introductions

Introductions


Being listened to

Being listened to


Explanations

Explanations


Involved in decisions

Involved in decisions


Being given time

Being given time


Future plans

Future plans


Nurses

Nurses


Care staff

Care staff


Doctor

Doctor


Manager

Manager


Other staff

Other staff


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Responses

Response from Lise Axford, Chief of Nursing, University Hospital Hairmyres, NHS Lanarkshire 8 months ago
Lise Axford
Chief of Nursing, University Hospital Hairmyres,
NHS Lanarkshire

Submitted on 07/09/2023 at 22:15
Published on Care Opinion at 22:15

picture of Lise Axford

Dear Pypes

Thank you for sharing your positive feedback. I am delighted to read that you felt that the communication was good and that you were treated with compassion and respect.

I will ensure your comments are shared with the wider team.

Thank you again

Lise

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