This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"First class care, support and guidance"

About: Clackmannanshire and Stirling Health & Social Care Partnership Community Mental Health Services / Dementia Outreach Team (DOT)

(as a relative),

From the first visit to my mum in July this year, the Forth Valley Dementia Outreach Team team - specifically Margaret and Angela - has provided first class care, support and guidance. They responded promptly to every call, made frequent visits and were proactive when dealing with all aspects of my mum's move into long-term care. I feel they went over and above looking after my mum who has alzheimers, taking into account my own and my husband's health and well being. Their intervention with Social Services made the whole process much easier than I envisaged. Thanks too to the consultant Dr McDairmid. 

I gave been so grateful for their help and advice. They are excellent ambassadors for their team.

Thanks also to Colina from Stirling Social Work department who also went above and beyond to facilitate my mum's move into long-term care. There was very evident close liaison between the medical and social care teams and their closer working made a very difficult time much easier for our family.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Jacqueline Maher, NHS Forth Valley 7 months ago
Jacqueline Maher
NHS Forth Valley
Submitted on 07/09/2023 at 16:59
Published on Care Opinion on 08/09/2023 at 09:53


Dear Aird31

Many thanks for taking the time to share your family's experience and providing us with feedback. I am delighted to hear that our input and support has proven helpful to you all. I will ensure that your feedback is shared across the Health and Social Care Partnership, and specifically to the staff you have mentioned in your post.

Best wishes,

Jacqueline

Integrated Mental Health Teams Manager (Older Adults)

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k