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Very obliging & helpful staff

Posted By Natbs79

"Very obliging & helpful staff"

About: Daisy Hill Hospital / Male Medical

(as a staff member posting for a patient/service user),

It has been absolutely lovely on the ward – absolutely excellent. The staff have looked after me very well. Everyone has been very obliging and helpful. They explain everything – anything I ask they explain it well to me. The attitude of the staff has been excellent. I couldn’t name anyone in particular as anyone I have met has been very good.

The food has been nice – no complaints. The ward has been clean and comfortable. The beds are all lovely and the bathrooms have all been fine. The noise levels have been fine – there is a bit of coming and going but overall it has been ok. The only issue I have noticed is that the sink – when you turn it on the water goes everywhere. Other than this everything has been fine.

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Responses

Response from Sharon Donnelly, Clinical sister Male Medical and Coronary Care DHH, Acute, Southern Health and Social Care Trust 6 months ago
Sharon Donnelly
Clinical sister Male Medical and Coronary Care DHH, Acute,
Southern Health and Social Care Trust

Submitted on 26/10/2023 at 20:35
Published on Care Opinion at 20:35

Good Evening,

Firstly, I want to thank you for taking the time to leave a review on your stay on Male Medical.

The staff work so hard and they will really appreciate your kind words.

I am delighted to hear you were happy with the communication because it is so important for a patient to fully understand their plan of care.

I wish you a speedy recovery and all the best in the future.

Sharon

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