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"The care I have received has been brilliant"

About: Daisy Hill Hospital / Stroke Unit

(as a staff member posting for a patient/service user),

I have been at Daisy Hill for rehab now for several weeks after having a very bad fall. The staff have all been very good and incredibly kind. They always make sure to get my pain relief as I am very sore at the moment. I have to say that the care I have received on the Stroke & Rehab Ward has been brilliant. They always make sure to explain things very well to me and have a very positive attitude to their work. I couldn't name anyone in particular as they have all been very good and it wouldn't be fair to pick anyone over the other.

The ward itself has been clean and comfortable - the staff make sure that it is kept absolutely spotless. The food has been absolutely amazing, especially compared to years ago when it used to be disgusting. I have managed to sleep well on the ward and there hasn't been too much noise at night. Overall, my experience on this ward has been a very good one and I have no suggestions for improvement.

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Responses

Response from Ursula Haughey, Ward Sister Stroke & Rehab DHH, Acute, Southern Health and Social Care Trust 8 months ago
Ursula Haughey
Ward Sister Stroke & Rehab DHH, Acute,
Southern Health and Social Care Trust
Submitted on 05/09/2023 at 16:43
Published on Care Opinion at 16:43


Good afternoon

we are sorry to hear that you have been unwell and we hope that you get home soon. We are also so glad to hear that your experience on the stroke ward has been positive the staff will be delighted we do try our best to provide the best care we can.

Take care Ursula

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