This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

I can't fault anyone

Posted By NHSRules

"I can't fault anyone"

About: Queen Elizabeth University Hospital Glasgow / Accident & Emergency Queen Elizabeth University Hospital Glasgow / Acute Receiving Unit (Units 1-5) Queen Elizabeth University Hospital Glasgow / Discharge lounge

(as the patient),

Having been taken to the QEUH, I have, as always, nothing but praise for all staff involved in my care. I can't fault anyone. Unfortunately, I didn't get the names of the staff in ED, but thank you for all you did. I'd also like to thank Sister Liz, SNs Liz, Lauren and Laura. HCAs Sophie, Sharon and Jackie in ARU5.

SNs Kirstyn, Julie, Tanya and Sophie. Student nurse Mohammed, International Pre-Reg nurse Dorothy, HCAs Elvis, Netty (thanks for the laughs), Karen and Lyndsay. All the doctors, porters, radiographers and lastly, Frances, Jennifer, Debbie and Joanna in the discharge lounge. They always keep me calm.

It's not nice being in hospital, but having staff like those mentioned looking after you, it makes your stay a positive experience. Thank you so much to every one of you. You are all a credit to the NHS 💙💙

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Karen Hughes, Senior Charge Nurse, Emergency Department and Minor Injuries Units, Queen Elizabeth University Hospital and New Victoria Hospital), NHS Greater Glasgow and Clyde 8 months ago
Karen Hughes
Senior Charge Nurse, Emergency Department and Minor Injuries Units, Queen Elizabeth University Hospital and New Victoria Hospital),
NHS Greater Glasgow and Clyde

Senior charge nurse & emergency nurse practitioner within the ED & Miu of the Queen Elizabeth University Hospital

Submitted on 31/08/2023 at 10:58
Published on Care Opinion at 10:58

picture of Karen Hughes

Dear NHSRules,

Thank you for taking the time to submit a care opinion, I hope you are recovering well at home. I have passed on your kind comments to the staff within the emergency department and will make sure the staff in ARU5, ARU3, discharge lounge, and radiology department receive your thoughtful care opinion, thank you so much for such a lovely post, I'm delighted the staff made your experience such a positive one.

with kind regards,

Karen

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by NHSRules (the patient)

You are very welcome. Having severe agoraphobia, it takes a lot of courage to leave my home. Over the years, each time I'm in hospital, the care, understanding and compassion from all staff makes my stays more bearable. I'm a huge supporter of the NHS and like to give praise where due.

Opinions
Next Response j
Previous Response k