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Never ending pain

Story from nhs.uk

"Never ending pain"

About: Royal Blackburn Hospital

I received a left knee anthroscopy 11/2022 but as a result of my operation and long healing time my knee is now worse, my right knee also is very painfull a lot worse then my left. But the surgeon as told my gp there is no more he can do with either of my knees, But I have no explanation and living day to day in to much pain , walking is unbearable and is pend the vast majority of my time laid on the bed.

A letter of explanation would have been nice informing me why I had been discharged and why nothing can be done to help me , at least then I would have written evidence for claiming pip ect.

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Responses

Response from Royal Blackburn Hospital 8 months ago
Royal Blackburn Hospital

Submitted on 29/08/2023 at 11:08
Published on nhs.uk on 30/08/2023 at 10:28

Dear Mr Dilworth

Thank you for taking the time to share your experience on the NHS Website.

I am very sorry to hear of the difficulties you are experiencing. I have fed your comments back to the senior staff for the department so they can be brought to the attention of the team.

If you would like the Trust to investigate your concerns further, you can contact the Patient Experience team at patientexperience@elht.nhs.uk

Or if you prefer you can discuss further any concerns you may have about our services with our East Lancashire Hospitals Trust Customer Relations team on Tel: 01254 733700 or email: complaints@elht.nhs.uk who can advise you of your options in raising these concerns further.

Many thanks again for taking the time to provide your feedback.

Melissa Almond

Senior Patient Experience Facilitator

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