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"Respite stay and care"

About: Day Services / Thornton Gardens

(as a parent/guardian),

Our son has regular breaks at the unit, he appears to enjoy his time there, staff are always pleasant and helpful.

On my last visit, which was last week, I spoke to the staff as usual, they asked me if I had been shown around the unit, which I hadn't, I was shown several bedrooms, unoccupied of course, I was greatly impressed not only by the large rooms but also the bright and calming decor.

As his dad it had a very positive effect.

I also spoke to the unit manager, we discussed various things, staffing, one of the important aspects to myself is familiar faces in the unit, I see many regular members of staff, very important.

The manager presented as someone who cares not only about her clients but also the staff, I was given a photograph of our son attending a fair in Stenhousemuir along with his carer Martin, brilliant to see, I have the impression of a forward thinking manager, I can see the formation of an excellent respite unit


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Responses

Response from Kirsty Nightingale, Operations Manager, Care Homes, Falkirk Health and Social Care Partnership 7 months ago
Kirsty Nightingale
Operations Manager, Care Homes,
Falkirk Health and Social Care Partnership

I oversee the management and Governance of our internal Care Homes, Intermediate care Services and Respite Services.

Submitted on 04/09/2023 at 12:10
Published on Care Opinion at 12:10


picture of Kirsty Nightingale

Thank you for taking the time to leave your review.

I am so pleased you have had the opportunity to view the service following its revamp! Sharon and the team have worked so hard to create a "Home from Home" environment.

I will make sure your positive feedback is shared with Sharon and the team and I hope that your son has many more adventures at Thornton Gardens in the future.

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