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Care Opinion

Professional treatment

Posted By TP23

"Professional treatment"

About: Morriston Hospital / General Medicine Neath Port Talbot Hospital / General Medicine Welsh Ambulance Services NHS Trust

(as the patient),

At the end of May 2023, I was brought to Morriston hospital by ambulance, we thought it was a stroke. My left side was all paralyzed. I was lucky enough,  because the  ambulance arrived in 10 minutes and in another 20 minutes I've been at hospital, ward F.

There are a lot of kindhearted, caring, loving people working there. Very caring nurses and all staff, physio team, doctors and consultants. I was provided with excellent assistance very quickly. They saved my life and I am very grateful to them.

Day and night shift staff showed they professionalism, I had all scans and tests done in time, nurses and carrying ladies became part of my family. I've been there for almost 3 weeks and after that transferred to Neath Port Talbot hospital ward D for another 8 weeks.

I'm very appreciated for treatment and sincerely happy what I met those people. 

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Responses

Response from Swansea Bay University Health Board 8 months ago
Swansea Bay University Health Board

Submitted on 24/08/2023 at 11:28
Published on Care Opinion at 11:28

Dear TP23,

Thank you so much for posting your kind comments.

We will ensure the post is shared with the teams you have mentioned.

Kindest regards

SBU Patient Experience Team

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Response from Leanne Hawker, Head of Patient Experience, Welsh Ambulance Service 8 months ago
Leanne Hawker
Head of Patient Experience,
Welsh Ambulance Service

Submitted on 24/08/2023 at 11:46
Published on Care Opinion at 11:46

Thank you for sharing your experience and mentioning the contribution of the Welsh ambulance service in ensuring you received a swift response and treatment. We sincerely wish you a speedy recovery, thank you again.

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