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"It was such a positive experience"

About: Maternity care / Consultant Led Unit Maternity care / Maternity Ward

(as a service user),

I came in to have my baby and recently delivered him. From the minute I got to the maternity hospital I was so well looked after and everyone was so kind.

Initially Gillian looked after me and she and the HCSW could not have done more for me overnight. A student midwife, Abbie, came in to be with me after my labour had progressed quite quickly and I was transferred to the labour ward (CLU).

Abbie asked if she could stay with me, even though she had done a night shift. I was more than happy for her to stay because of how kind and supportive she had been through the night. Kirsty was the midwife who also looked after me in the CLU and the charge midwife was there for the birth of the baby too.

I could not have done it without these women supporting me, and I have to give so much thanks to them all. They encourage me, held my hand and guided me through the birth. It was such a positive experience for me and both me and baby were well, safe and happy.

I can't thank Abbie enough, she was the most wonderful and kind student and will make the most amazing midwife when she qualifies. I am so glad she delivered my baby and stayed with me. Really went a above and beyond. All the staff did. Kirsty and the charge midwife were incredible too, absolutely nothing was too much trouble

They all helped me stay calm and have such a good birth. We were so well looked after until we went home at night. Thank you to all!

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Responses

Response from Pamela Higgins, Inpatient Clinical Midwifery Manager, Maternity Inpatient Services, NHS Fife 8 months ago
Pamela Higgins
Inpatient Clinical Midwifery Manager, Maternity Inpatient Services,
NHS Fife

I am the Clinical Midwifery Manager for Inpatient Midwifery Services

Submitted on 18/08/2023 at 18:06
Published on Care Opinion at 18:06


Hi

Thank you for such beautiful feedback. We are pleased you received such positive supportive care. We strive to provide this for all women. Childbirth is such a monumental moment and in an instant our lives are changed forever.

Allowing us to be part of that experience is a privilege and ensuring our participation is what you need at such a vulnerable time is a skill. Thank you for permitting Abbie to be part of your journey. By enabling our student midwives to learn from you and your experiences you help us train a skilled caring compassionate workforce for all the women who come after.

Thank you, I will ensure everyone receives your feedback.

Pamela Higgins Inpatient Clinical Midwifery Manager

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