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Care and compassion for our late Mum

Posted By MrsByrne

"Care and compassion for our late Mum"

About: Golden Jubilee National Hospital / Interventional Cardiology

(as a service user),

Would just like to express out gratitude to the ward and doctors who looked after our late mum when she was admitted to the ward for tests late May. Unfortunately our mums health deteriorated whist there and she sadly and suddenly passed away.

The care my mum received prior to this is something that will live with us forever the care and compassion she and ourselves received was amazing and made her final days comfortable and dignified. From every doctor, nurse and healthcare assistant. Nothing was to much hassle.

Dr Jamie and his team kept us informed of everything going on and we could tell they were shocked and upset when our Mum passed so suddenly. The Golden jubilee and SPUV unit will always hold a place in our hearts.

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Responses

Response from Hollie Smith, Risk and Feedback Facilitator, Clinical Governance, NHS Golden Jubilee 8 months ago
Hollie Smith
Risk and Feedback Facilitator, Clinical Governance,
NHS Golden Jubilee

Submitted on 30/08/2023 at 10:20
Published on Care Opinion at 10:20

Dear Mrs Byrne,

I am sorry to hear of sad passing of your mother. Please accept my sincere condolences.

Thank you for taking the time to acknowledge the care that your mother received. It is a pleasure to share your kind words with the team involved in your mother’s care and I am sure they will be happy to hear that they helped make your mother’s last days comfortable and dignified.

Once again please accept my sincere condolences and thank you for taking the time to post your kind words about the care your mother received.

Kind regards

Hollie

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